Frequently Asked Questions

What is Rodo?

Rodo is an AI-powered information tool for car shoppers. We aggregate pricing, rebates, inventory, and deal analysis so you can decide with better data. We do not sell cars and we do not connect you with dealers.

How does the process work with Rodo?

Start by registering for a Rodo account. Using your ZIP and preferences, we show real inventory, rebates, and market-backed pricing. Build a deal sheet, audit a dealer quote, and take the numbers with you. When you are ready, visit the dealer yourself — here is a listing link. We are not connecting you with them.

What is a lease, and how is it different from buying?

When you lease a vehicle, you're only paying for a portion of the vehicle's actual cost, as opposed to its entirety. A lease contract typically ranges from two to three years and has specific mileage allowances. You may choose to purchase your vehicle at the end of your lease contract, or return it to the dealer.

Buying a car usually means taking a loan and paying it back over a period as short as 24 months, but sometimes as long as 84 months. Most lenders will charge interest on a loan. The rate will depend on your credit score and history of car ownership.

Where did Rodo originate?

Rodo was built by our dedicated team, currently located and headquartered in New York, NY.

Where do the listings come from?

Listings are pulled from public inventory and market data so you can see what is actually for sale nearby. Rodo is not a dealer and does not hold inventory.

Where is Rodo available?

Rodo is only available in the United States.

Does Rodo sell cars or place orders?

No. Rodo is a discovery and decision-support tool. Any purchase, lease, credit application, or paperwork happens directly between you and the dealer.

Why do I need to provide my personal information before seeing vehicles?

Rodo is the only app that shows real personalized pricing on leases of actual vehicles. Your information is needed in order to show you the accurate, personalized pricing for vehicles in your area, including all applicable rebates and incentives that you might qualify for.

Why am I being asked to pay to use Rodo?

Rodo offers two versions, basic and premium. The premium version unlocks our full set of features including unlimited searches (AI and "classic"), access to our concierge team, personalized pricing, maximized discounts and much more. Without upgrading, you will be limited to performing certain activities and a small number of searches.

Is my information safe?

Yes. Ensuring the safety of your personal information is paramount, and we have taken steps to protect it, including authentication and encryption. We do not send your information to dealers. Please see our Privacy Policy for more information.

I just registered for a Rodo account. Why can I only see certain brands?

Inventory coverage varies by ZIP and brand. If a make is missing, try another search or check back as market data updates.

Can I delete my Rodo account?

Yes. Contact us directly and your account will be deleted upon request.

Why can't I see pricing on some vehicles on the first or second days of the month?

In the beginning of each month, our system updates its price programs. At this time, some vehicle prices are unavailable.

Why do I see the same car at different prices?

Every car you see is an actual car from a local dealership. Each dealership has the ability to price their cars differently depending on their market. As a result, two similar cars at two different dealerships may be priced differently.

Why are my prices different from someone else using the app?

All prices are personalized specifically for the account holder, and are calculated based on various factors such as location, applicable rebates, timing, and more. Each price is the lowest available for a specific vehicle. This is called our Clear Cost.

Can I return my current lease before my contract ends?

Yes, we can help you get out of your lease and may also get your excess mileage, lease-end wear/tear, and disposition fees waived.

How do I get started?

All you need is your vehicle identification number (VIN), along with some basic information regarding the condition of your car. Not sure where to find your VIN? Easy - the most common locations are in the front of the engine block, under the hood of the car, driver's side interior dashboard, or the driver's door jamb after the door is opened.

I submitted my VIN for a quote, what happens next?

1. Provide Initial Quote: We come back to you with the quote for your car within one business day.
2. Photo submission: Submit the interior and exterior photos of your car. This means the 4 sides of the car, the front and back seats, the odometer and any interior/exterior damage.
3. Appraisal: We will review the initial quote along with the photos you submitted.
4. Submit documents: Request for additional paperwork such as your driver's license and registration.
5. Finalize the order: Trader Manager will confirm the quote and wrap up all outstanding paperwork.
6. Schedule pick up and payment: Let us know the time and date for car pick up and how you would like to receive your payments.

Can I add a co-signer through Rodo?

Yes. You can add a co-signer during registration or at any time until you place an order. If you would like to add a co-signer to an open order, contact us and we'll be happy to take care of it.

How do I insure my vehicle?

Insurance is arranged between you, the dealer, and your insurance company. Rodo does not process insurance or credit applications.

Can I test drive my vehicle?

Rodo does not arrange test drives. Use the dealer listing we show you to contact the dealership yourself and schedule a visit.

When do I pay for my lease and how?

Your lease payment is payable by credit card or check. Your first payment is due directly to the dealership at signing. Thereafter, you will be billed directly by the lender.

Does my monthly lease payment include tax?

Yes. All applicable tax is included in your monthly payment.

When will you run my credit?

If you apply for financing, the dealership runs your credit — not Rodo.

Can I lease or buy through Rodo if I have bad credit?

Rodo does not finance or sell cars. Credit decisions happen at the dealership. Use Rodo to understand market pricing before you go.

What is "money factor?"

A money factor is the method of presenting the amount of interest charged on a lease with monthly payments.

Will Rodo contact the dealer for me?

No. Rodo does not contact or connect you with dealers. We give you the listing, dealer details, and a deal sheet so you can go to them yourself.

How should I use a deal sheet?

Print or save the deal sheet and take it with you when you visit the dealer. It is a worksheet of market-backed numbers — not an offer submitted on your behalf.

Do you have a dealer network?

No. We surface public listings and market data. We are not a marketplace and we do not send leads to dealers.